Service Desk Specialist
Support Service Desk Technology - Supporting Nationwide Users for Fortune 100 Company
Serve as a central point of contact for all associates to help with; IT questions, problems, or request for information of any supported application, utility or system.
Troubleshoot, diagnose and resolve problems related to operating systems, hardware and software.
Provide accurate problem analysis, including business impact, and facilitate implementation of timely solutions.
Document problems and conversations to create a log that can be referenced by other technicians and for training purposes.
**NOT ELIGIBLE FOR PLACEMENT OTHER THAN ONSITE**
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