Inside Sales Representative

Inside Sales Representative (Solar Sales)

This is an exceptional opportunity to work with a Solar Services company in Austin, Texas

Job Description:

Pay Rate: $25/hr plus overtime, Medical, Dental and Vision under a W-2 Contract to Hire

The Solar Advisor team was established to deliver high sales conversion rates and high customer satisfaction by sending qualified solar candidates to our dealer network and direct sales teams.

The Solar Advisor team is seeking experienced inside sales professionals to qualify homeowners for solar consultations in a call-center environment.

It is vital that homeowners experience an incredible first impression when calling to inquire about the purchase of a solar system for their home.

`To succeed in this role, an individual must possess a sales and customer service-focused mindset, understand the key role they play in the sales process, and work well as a team with other departments including marketing and outside sales teams.

• Handles inbound and outbound leads in a call-center environment

• The first point of contact for prospects, the voice of the company

• Qualifies leads by understanding the homeowner’s energy costs, pre-screening the suitability of solar through satellite tools and scheduling in-home appointments

• Listens to homeowner interests and concerns while providing feedback relevant to that specific homeowner

• Maintains high end-customer satisfaction by guiding quality prospects through the sales channel and process

• Accurately captures all customer related data into SalesForce (CRM)

• Works with lead transfer and appointment process issues

• Meet and exceed monthly quotas and service level agreements while working in a fast paced environment

• Willingness to be available and work outside of standard business hours, those that are most convenient to CA residential homeowners

Knowledge, Skills and Abilities:

• Strong work ethic, good business acumen, and above average customer service orientation

• Ability to work shifts during all coverage hours: 8am – 10pm, seven days a week. Schedule may change due to business demand.

• Inside sales experience gained within a sales quota environment preferred

• Strong project management and communication skills, with the ability to manage multiple programs and meet tight deadlines

• Experience with Salesforce.com

• Self –starter, ability to work independently with moderate direction in a fast-paced environment

• Strong computer skills, including strength in MS Excel, Word, and PowerPoint

• Exceptional communication skills, in particular telephone and written

• Team player with a positive attitude

• 2+ years of experience OR equivalent combination of education and experience

• Strong decision making aptitude

• Ability to adapt to frequent new processes and updates

• Ability to maintain a calm and cool demeanor with customers when presented with challenging call or situation

Minimum Qualifications:

• High school diploma or equivalent required.

• Associates degree and 2+ years related experience OR equivalent combination of education and years of related experience.

Note that if you get hired you must undergo a background and a driving records checks