Call Center Sales Representative
UpTalent
Job Description
Inside Sales Representative
This is an exceptional opportunity to work with a Solar Services company in Austin, Texas
Job Description:
Pay Rate: $18.92 / hr plus uncapped commission and medical benefits in a W2 Contract to Hire
100% in the office (Not Remote)
Hours: 11am -8pm
Handles inbound and outbound leads in a call-center environment
The first point of contact for prospects, the voice of the company
Qualifies leads by understanding the homeowner’s energy costs, pre-screening the suitability of solar through satellite tools and scheduling in-home appointments
Listens to homeowner interests and concerns while providing feedback relevant to that specific homeowner
Maintains high end-customer satisfaction by guiding quality prospects through the sales channel and process
Accurately captures all customer related data into SalesForce (CRM)
Works with lead transfer and appointment process issues
Meet and exceed monthly quotas and service level agreements while working in a fast paced environment
Develops into a subject matter expert on the solar industry and on selling SunPower products
Willingness to be available and work outside of standard business hours, those that are most convenient to CA residential homeowners
Knowledge, Skills and Abilities:
Bachelor's degree
Strong work ethic, good business acumen, and above average customer service orientation
Ability to work shifts during all coverage hours: 8am – 9pm, seven days a week. Schedule may change due to business demand.
Inside sales experience gained within a sales quota environment preferred
Strong project management and communication skills, with the ability to manage multiple programs and meet tight deadlines
Experience with Salesforce.com
Note that if you get hired you must undergo a background and a driving records checks
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