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Act as the single point of contact for customers during the installation lifecycle from contract signature ongoing. Assist with schedule management; update schedules to reflect current information, monitor critical path activities, and track outstanding items for each project. Maintain project documentation associated with internal and external communication, contract administration, schedule, permitting, and payments. Relationship builder through respect, empathy, effective and fair communication, and being well organized. Tactfully drive and influence other stakeholders to execute on tasks and commitments. Understand a deliver on proactive communication with customers so they are never left wondering what is happening or what is next. Knowledge and Technical Skills:· Applies concepts and theoretical knowledge acquired through education, training or experience.· Learns company- and function-specific standard operating procedures, data requirements, and associated processes and technologies. Complexity:· Works on problems and projects of limited scope, following standard protocol.· Incorporates information and data that is readily available. Teamwork, Collaboration, and Influence:· Works under general supervision.· Gains trust and support of peers.· Actively participates in team and group activities.· Collaborates within process/area of responsibility. Initiative:· Demonstrates desire to learn the trade, improve quality, and meet schedules, cost, and end-user requirements.· Seeks guidance as necessary when new or unusual problems arise. Creative Thinking and Innovation:·
Chicago, Illinois, United States
WAVSYS is a solutions company offering contract, contract-to-hire, direct placement and managed services to top companies in the United States.