Maintenance Systems Technical Specialist

Hours: Monday - Friday (8am - 5pm)

Job Summary:

• Looking for an individual who is passionate about both technology and maintenance operations.

• This role will have the opportunity to dive into technical systems, leverage data analysis, and collaborate with stakeholders to enhance maintenance efficiency.

• If you’re enthusiastic about problem-solving and driving continuous improvement, this role offers the perfect opportunity to make a meaningful impact.

• Plans and manages work and meets deadlines under minimal or no supervision.

• Frequently exercises independent judgment and decision making in organizing the CMMS function to efficiently manage the full spectrum of maintenance activities.

• Frequently exercises discretion and judgment in coaching and educating staff on the CMMS functions and best practices for performing tasks.

• Performs work tasks in a safe manner.

• Maintains technical skill set for basic software languages, databases, platforms, operating systems, utilities, and networks as needed to support work assignments.

• Organizes and provides guidance and training to new or less experienced CMMS users. Supports development of Fiix Learning Management System.

• Database implementation and management for CMMS. Includes standardization of data such as hierarchy, asset types, maintenance codes, workflow organization, work order and scheduled maintenance data processes, data entry, and report development.

• Works with maintenance systems users to understand requirements and translate them into technical specifications.

• Leads the front-end operations of the CMMS and leads the development of new applications within the system, including different types of information reporting.

• Tracks, reports, reviews, and liaison with Fiix to complete system change requests, data acquisitions and sharing, and user support.

• Builds reporting and forecasting tools with information to empower other team members with actionable data to drive the improvement of maintenance processes.

• Works cross functionally with teams to drive better analytics that inform various growth strategies and efficiency practices.

Employment Qualifications:

• Associate degree (or professional training) in Business Administration, Information System, Engineering or related fields

• 2+ Years of software maintenance experience

• Experience with CMMS Reporting and APIs

• Experience with server data collection and storage

• Ability to develop and clearly articulate process flows

• Proficient with Oracle, Fiix, Tableau, Microsoft Suite Software

• Ability to self-teach, learn, and apply new software and tools

• Willingness to travel to vendor locations as project needs arise.

• Strong team-player

• Leverages reporting tools to continually monitor performance, identify gaps and areas needing improvement. Works directly with department and district leadership to design most effective data communication strategies.

• Assists in enabling effective decision making by retrieving and aggregating data from multiple sources and compiling recommendations into a digestible and actionable format.

Working Conditions:

• Operates in a professional and/or business casual office environment.

• Visits to manufacturing, testing, and field location will be expected.

• Routinely uses standard office equipment such as laptops, photocopiers/scanners, and smartphones.

• Evening and weekend work may be required as job duties demand.

• Shop & outside work as required.