Customer Service Specialist

Customer Service Specialist

This is an exceptional opportunity to work with a nationwide Oil & Gas company in Sugar Land, Texas

Job Description:
Pay Rate: Open depending on experience plus overtime and medical benefits
Shift: 8AM - 5PM

The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis.

Responsibilities
• Coordinate orders and shipments between Manufacturing and customers.
• Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
• Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders.
• Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.

Experience & Exposures:
• Technology or Manufacturing Center
• Demand Planning
• Production Workflow
• Manufacturing Resource Planning System

Education/Experience:
high school diploma, 2-5 years’ experience SAP experience a plus.

Note that if you get hired you must undergo a background check, an MVR check and a drug screening