Customer Service Specialist
$27.00 – $27.00 • hourly
UpTalent
Job Description
Customer Service Specialist
This is an exceptional opportunity to work with a nationwide Oil & Gas company rotating to Houston , TX
Pay Rate: $27 / hour
Hours: 8am - 5pm
DESCRIPTION:
• The OFMP Customer Service Administrator is responsible for promoting the digital commerce solution and ensuring a positive buyer experience when utilizing the ecommerce site.
• He/she represents the customer service link between the buyers and our vendor partners making sales through OFMP.
CORE COMPETENCIES:
• Foundational executive administration knowledge
• Communication & interpersonal skills
• Self-starting ability
KEY RESPONSIBILITIES/ACCOUNTABILITIES:
• Manage customer service queries from assigned buyer companies.
• Monitoring and Oversite of order placements in the system to ensure status progression.
• Support vendor partners with efficient usage of Order management system
• Identify technical issues with the e-commerce site and/or back-end system and efficiently engage with OFMP IT support as needed
• Feedback applicable buyer or vendor concerns and areas for improvement to the OFMP team.
Note that if you get hired you must under go a background check, a driving records check and a drug screening.
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