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Customer Service Specialist

$27.00 – $27.00 hourly

UpTalent

Last Updated: 5/16/24

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Job Description

Customer Service Specialist


This is an exceptional opportunity to work with a nationwide Oil & Gas company rotating to Houston , TX

Pay Rate: $27 / hour

Hours: 8am - 5pm

DESCRIPTION:
• The OFMP Customer Service Administrator is responsible for promoting the digital commerce solution and ensuring a positive buyer experience when utilizing the ecommerce site.
• He/she represents the customer service link between the buyers and our vendor partners making sales through OFMP.

CORE COMPETENCIES:
• Foundational executive administration knowledge
• Communication & interpersonal skills
• Self-starting ability

KEY RESPONSIBILITIES/ACCOUNTABILITIES:
• Manage customer service queries from assigned buyer companies.
• Monitoring and Oversite of order placements in the system to ensure status progression.
• Support vendor partners with efficient usage of Order management system
• Identify technical issues with the e-commerce site and/or back-end system and efficiently engage with OFMP IT support as needed
• Feedback applicable buyer or vendor concerns and areas for improvement to the OFMP team.

Note that if you get hired you must under go a background check, a driving records check and a drug screening.



Company Details

Miami, Florida, United States
UpTalent provides a full suite of talent solutions that solves every workforce challenge. We empower business success while consistently delivering an unsurpassed quality experience.We believe collaboration, teamwork, and excellence create the right environment for our people to deliver the best results to our contingent workforce and clients. Our values - excellence, commitment and quality -...