Desktop Support

Desktop Support

This is an exceptional opportunity to work with an Oil&Gas Services company in San Antonio, Texas

Job Description:

Pay Rate: $22/hour. Benefits include Medical, Dental, and Vision under a W-2 Contract-to-Hire agreement.

Hours: Monday to Friday - 8am to 5pm

Location: Onsite, some driving to other sites required.

Provides tier 1 (intermediate level) maintenance and support for the company desktop computers and laptop computers.

Level of support includes but may not be limited to identifying and initiating resolution to customer problems, software and hardware installation and configuration.

Unpacking and configuring new hardware

Provide end user training on basic use and functionality of supported devices and software.

Documentation and training of troubleshooting guides and installation procedures.

Provide equipment relocations for the company desktop computers, laptop computers and computer peripherals

Fully document all interactions in the ticketing system.

Maintain technical skills through independent research.

Minimum Qualifications

Associate Degree in Computer Maintenance Technology, Computer Help Desk Specialist, Computer Network Administration or related field.

Or Relevant work experience in an IT Technical environment.

Experience with installation, configuration, support, trouble-shooting and maintenance of personal computers and hardware.

Basic knowledge of PC networking concepts and terminology, with familiarity of Windows Active Directory.

Familiar with LCD projectors and TV/Monitor.

Basic knowledge of setup, support, and maintenance of printers, and plotters.

Note that if you get hired you must undergo a background check, a driving records check and a drug screening